Our Services

Business process services that we can provide you with the best services and meeting your requirements

Accounting & Finance

Complete financial accounting – Accounts Receivables, Accounts Payables, General Ledger, Fixed Assets, Inventory
Financial statement and reporting – monthly, quarterly, yearly
Budgeting & Forecasting
Accounts reconciliation
Financial Analysis
GST accounting and submission
Financial year-end audit preparation
Finance staff recruitment and training
Short-term finance work/project assignment

Human Resource

Providing payroll services
CPF accounting and submission
Employee time-keeping and leave management
Employee expense reimbursement
HR staff recruitment and training
Talent management
Short-term HR work/project assignment

Information Technology

IT infrastructure design and support
Networking and server support
Hardware and software procurement
Website designing and maintenance
IT staff recruitment and training

Back Office Functions

Other business functional areas that would encompass the following:-
Records Management
Procurement
T & E expenses
Short-term work/project assignment

Our methodical way for effective business work processes

Phase 1 – Assessment

Understand the customer needs within the business organisation.
Obtain and understand the current organisation chart, authorisation and approval limits.
Determine whether there is written standard operating procedures.
Determine current IT system in use (hardware and software).
Determine what is the current state - work process flow, document creation and recording, approval and employees involvement.
Understand the critical areas and control points.
Determine expected timeline requirements at each stage of the process.

Phase 2 – Design

Based on the information gathered, design the new efficient work process taking into account the business objectives.
Determine changes to current IT system in use (hardware and software); if appropriate.
Mapped out the new work process and its impact to the employees.
Determine the impact of the new work process on other business functional areas such as – finance, human resources, sales, operations, security, planning .
Meeting with customer (stakeholders and employee) to review and obtain feedback on the new process.
Iteration and re-define the changes until full agreement.
Document the new standard operating process.
Determine KPI and milestone to ensure goals are met – input and output reporting.

Phase 3 – Implementation

Upon customer approval, implement the new work process jointly with the users.
Review the new work process implemented on daily basis and obtain feedback from users.
Review IT system (hardware and software) meets expectation.
Compare with new standard operating process and re-align the work process to make it more efficient.
Review inputs and outputs to ensure new work process have met with the stated objectives.

Plan Do Check Act

PDCA (Plan-Do-Check-Act) is an iterative four-step management method used in business for the control and continuous improvement of processes and products.

Our planned methodology on business process which we can apply to any given project would be the following phases.